Step One- send firstname.lastname@example.org an email including all of the following information:
Original order number
Reason for return
Step Two- pack up your SYNEK in its original packaging
Please include all accessories- all missing items will be deducted from your refund
Empty out your CO2 tank- To do so detach the Regulator from the CO2 Line then attach only the Regulator to the CO2 Tank. Once the Regulator is only attached to the CO2 Tank, open the Regulator and allow all the CO2 to empty out.
Step Three- Print out the prepaid UPS Shipping label provided via email
Step Four- Bring your SYNEK and shipping label to your local UPS
Step Five- Please allow 30 business days after we receive your return for your refund to be processed.