My regulator does not seem to be working, what do I do?
Here’s a few things to check if your regulator seems to not be working:
1) Is the o-ring (small rubber band on top or your CO2 tank) broken or damaged?
2) Is the CO2 tank full? By law we can't ship full CO2 canisters, so if you haven't gotten it filled it's probably empty. Empty Weight: around 1.75lb; Full Weight: around 3 lb
3) Make sure the CO2 line is properly and tightly connected to the regulator. See the video here.
If your regulator still isn't working after going through the above checklist, please contact us at firstname.lastname@example.org and we'll make sure to get you what you need!