Getting Started

How do I set up my SYNEK?

What comes with my SYNEK?

What do I need to do before enjoying cold beer on draft from my countertop?

What is a SYNEK?

Where do I fill my CO2 canister?

Product Information

Can I home brew in my SYNEK?

How do I clean my SYNEK?

How long will a full CO2 Canister last?

What are the dimensions of SYNEK?

What is the ideal temperature for storing/serving draft beer?

Ordering Information

How do I modify or cancel my order?

If I live outside of the US, can I still order SYNEK?

Lifetime Repair and Replace Warranty

Refunds

Return Process

How To Videos

How To Fill From Vented and Non-Vented Faucets

How To Fill Your 20oz CO2 Tank

How To Fix A Leaking Faucet

How To Fix A Leaking Regulator

How To Fix Most Regulator Issues

How To Insert A Cartridge

How To Properly Clean A SYNEK

How To Unbox & Setup

Troubleshooting

CO2 is leaking, how do I locate the leak?

Damaged or Broken O-Ring

My SYNEK is not getting to the ideal beer drinking temperature, what now?

My Tubes are kinking. How do I prevent this?

My regulator does not seem to be working, what do I do?

Replacement parts for your SYNEK

Refunds

Updated 3 months ago ​by Eric Stoddard

90 Day Money-Back Promise

If at any point (within 90 days of purchase) you decide that SYNEK isn’t right for you, you are entitled to a full refund minus a restocking fee of $30. 

Reach out to us at bananas@synek.beer if you have come to this verdict and we will send you a prepaid UPS return shipping label for your SYNEK.  Please click here for a further explanation on the return process.

Please make sure that you include all accessories with your return. All missing items will be deducted from your refund total.

Once we receive your return, please allow up to 30 business days for your refund to be fully processed. 

With a few exceptions, we will reimburse you for returned items in the same way you paid for them.


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