Getting Started

How do I set up my SYNEK?

What comes with my SYNEK?

What do I need to do before enjoying cold beer on draft from my countertop?

What is a SYNEK?

Where do I fill my CO2 canister?

Product Information

Can I home brew in my SYNEK?

How do I clean my SYNEK?

How long will a full CO2 Canister last?

What are the dimensions of SYNEK?

What is the ideal temperature for storing/serving draft beer?

Ordering Information

How do I modify or cancel my order?

If I live outside of the US, can I still order SYNEK?

Lifetime Repair and Replace Warranty

Refunds

Return Process

How To Videos

How To Fill From Vented and Non-Vented Faucets

How To Fill Your 20oz CO2 Tank

How To Fix A Leaking Faucet

How To Fix A Leaking Regulator

How To Fix Most Regulator Issues

How To Insert A Cartridge

How To Properly Clean A SYNEK

How To Unbox & Setup

Troubleshooting

CO2 is leaking, how do I locate the leak?

Damaged or Broken O-Ring

My SYNEK is not getting to the ideal beer drinking temperature, what now?

My Tubes are kinking. How do I prevent this?

My regulator does not seem to be working, what do I do?

Replacement parts for your SYNEK

Lifetime Repair and Replace Warranty

Updated 3 months ago ​by Eric Stoddard

 You are entitled to our Lifetime Repair & Replace Warranty.

Your SYNEK should never falter, but if it does, we’ll make it right. 

Even if we have to send you a brand new unit, it’s all good. You’re worth it!

If your SYNEK isn't working properly, email our customer support team at bananas@synek.beer and we'll get you taken care of right away!

It is our main priority to get your SYNEK working properly again, so that you can enjoy delicious craft beer anytime on tap in your home.

We are happy to help!


*Certain Terms and Conditions apply


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